We have very specific targets when it comes to Online Reputation Management. The process begins with an analysis of the situation the brand is in. Sometimes we are faced with the uphill task of damage control and then placing the brand in a favorable light. We break up our project into small heads, like SEO, social media marketing, brand promotion and placement. The different heads take care of their individual responsibilities keeping certain targets in mind. In terms of content generation and optimization as well, we have designated targets in mind. Our writers are assigned to crank out specific number of articles and blog posts on a daily basis that we use to flush out the negative content from the search engine rank pages (SERPs).
Social media networks form the mainstay of our Online Reputation Management work. Studies have revealed that 78% of the social media users depend on their peers to decide on brands. It only highlights the importance of a positive buzz online. Users and prospective customers are always talking about your brand between themselves, exchanging ideas and information about products/services. You cannot control the conversation, but you can add to it. Your brand needs a voice on every platform and thread that it's mentioned on. We make that happen. Our social media experts are vigilant on sites like Facebook and Twitter. We step in for customer service issues as well. Our target on social media is to keep the positive vibes flowing through the customer-client network.
Here are some targets that we keep in mind when we do Online Reputation Management for your brand:
Commit to Reputation Management
27th June, 2011
To build up a reputation management campaign, you need to figure out if you are committed to the task. Commitment comes in the form of a decision to spend the required resources over a period of time. You have to think...Read More